What drives our growth?

• Technical expertise in cement production operations
  
• Stringent quality control with the highest possible standards to international construction norms
  
• Use of latest integrated Information Technology
  
• Management expertise
  
• Dynamic market experience and focus

Building Partnerships

An integral part of Bamburi Cement Ltd strategy is to build strong and lasting relationships with our customers. This is in recognition of the fact that in as much we provide quality cement products to our customers, to service them better we require customer knowledge them and the issues affecting them with regards to our products.

In order to know our customer better Bamburi has embarked on a vigorous education campaign to Create Partnership with our customers. Through the segmentation process we have identified two key markets of cement that we refer to as Primary users and Secondary users. The primary user constitutes the mason, foreman and contractors while the secondary market is the consumer of the end product of cement - the homebuilder, developer, the government and international donor agencies. Our focus is to get close to the primary user who influences purchase of cement

These fora allow us to interact with our customers and share value-added information with them, ultimately achieving customer excellence and building loyalty. The participants have the opportunity to have a partnership that provides them with a pathway to success through skill building and a means of distinguish themselves, and recognition by Bamburi Cement Ltd.

Participants get information on good cement usage, products in the market and issues relating to their core business construction.

The seminars are a source of information on the ground about our product and services, which are continuously addressed hence enhancing the relationship. In a questionnaire that was provided to get their opinions, many describe the exercise as "excellent", "good and educative", "very relevant", "very practical" "informative".

To sum it all, contractor Kuldip Singh Soar says it was "a very good idea to educate all the relevant people in the industry and it also helps to understand the mutual difficulties".

CREATING A PARTNERSHIP TO ACHIEVE CUSTOMER EXCELLENCE

• Face to face interaction with you to create better understanding of problems encountered in construction.
  
• Skill building initiatives with our customer.
  
• Assist our customers tackle problems encountered in construction
  
• Improving business skills
  
• Assist in marketing our customers